At WaveCrest, We Inspire Shoppers.
We believe that customer experience should be an engine that delivers measurable growth. We create this engine for our clients.

Our core capabilities are to manage our clients’ effort within customer experience and customer services, enabling higher sales, increased brand equity and customer loyalty. We do this by providing a superior service that is founded in a deep understanding of our clients’ customers, what they need and wish for, and how to transform this into actions.

Our services are split into
4 business units,
all centred around CX.


We start by helping you better understand your customers, their motivation and how you address their needs. Through this we then provide devilishly effective solutions to help you better connect with them. We run workshops and planning sessions for key stakeholders of the project across marketing, sales and senior management.

We make shopping more human by guiding consumers to brands they’ll love. We do this by influencing customers and retail store staff with our outsourced staffing solutions and by optimizing your eCommerce operation with Content Integrity services.


We breathe life into brands by creating stories worth sharing. We manage your print and digital communication, from creative concepts, to copywriting, adaptions and production in all languages needed. We design your instore branded areas and ensure a frictionless operation from 3D designs to store installations.

We create memorable experiences that engage your customers and create emotional attachment to your brand and products. We do this instore, out of store, online, in pop-up stores, or virtual flagship stores.


Get in front of your competitors with our Saas products 

Your all-in-one Mate for the road

Get a live overview of your retail operations and boost your sales with SaleMate – The Retail Platform!

What you can do with SaleMate?

  • Streamline performance
  • Get competitive advantage
  • Make data-driven decisions

Retail is

changing going digital

Get closer to the customer

Impact the most influential touchpoint in the customer journey with our digital solution for Live Chat:

Virtual Shop Assistant

Works with most popular systems among:
Shopify & WordPress.


Interested in joining us?

Want to talk about projects?